Sales Policy – Flownovas

At Flownovas, we are committed to providing a seamless shopping experience. Please read through our sales policy to understand our procedures for order processing, shipping, payment, and promotions.

1. Order Processing

  • Orders are processed within 1-3 business days of being placed.

  • Once processed, you will receive a confirmation email with details of your purchase and an estimated delivery timeframe.

  • If any issues arise with your order, our customer service team will promptly notify you.

2. Shipping and Delivery

  • We offer standard, expedited, and express shipping options to suit your needs.

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Estimated delivery times:

    • Standard Shipping: 5-10 business days

    • Expedited Shipping: 2-5 business days

    • Express Shipping: 1-3 business days

  • A tracking number will be provided once your order is dispatched.

3. Payment Methods

Flownovas accepts a range of payment methods for your convenience, including:

  • Major credit cards (Visa, MasterCard, American Express, Discover)

  • Debit cards

  • Online payment systems (e.g., PayPal, Apple Pay, Google Pay)

  • Cryptocurrency payments (Bitcoin, Ethereum, and selected cryptocurrencies)

  • Bank transfers (for bulk or custom orders)

  • All transactions are processed securely to ensure your information is protected.

4. Sales Tax

  • Sales tax is applied to purchases based on your shipping address and local regulations.

  • The applicable tax amount will be calculated and displayed at checkout before you complete your order.

5. Special Offers and Promotions

  • Flownovas frequently offers promotions, discounts, and special deals.

  • All promotional offers are subject to their own terms and conditions, which will be provided during the promotion period.

  • Some sale items or promotional offers may have limited availability and may not be eligible for returns or exchanges.

6. Product Availability and Pricing

  • All products listed on our website are subject to availability.

  • We make every effort to keep our inventory updated; however, if a product is out of stock or unavailable, we will contact you to offer alternatives or arrange a refund.

  • Prices are displayed in USD and may change without prior notice.

7. Order Modifications and Cancellations

  • If you wish to modify or cancel an order, please contact us as soon as possible.

  • Once an order has been processed and shipped, we may not be able to make changes or cancel it.

8. Customer Support

Our customer service team is here to assist you with any questions or issues. Whether it’s about a product, order status, or payment, feel free to contact us:

📧 Email: support@flownovas.com
📞 Phone: +1-307-621-0431

Thank you for shopping with Flownovas – your trusted destination for premium fragrances!