Terms and Conditions

Effective Date: July 4, 2025
Shop Name: Flownovas
Address: 25 Front St, Henbury, BS10 4DT, United Kingdom
Phone: +44 079 0629 8259
Email: contact@flownovas.xyz

By accessing and using the Flownovas website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General

    • These Terms and Conditions apply to all purchases made on our website.

    • We reserve the right to update or modify these terms at any time. Any changes will be posted on this page.

    • Continued use of the website indicates your acceptance of the current terms.

2. Products and Availability

    • All floral arrangements are subject to availability.

    • Due to seasonal variations, certain flowers may be substituted with similar blooms of equal or greater value, while maintaining the original style and color scheme.

    • Product images are for illustrative purposes and may vary slightly in real-life arrangements.

3. Pricing and Payment

    • All prices are listed in GBP (£) and include applicable VAT.

    • We accept payments via major credit/debit cards, PayPal, and secure payment gateways.

    • Orders will not be processed until full payment has been received.

4. Delivery

    • We deliver within selected areas in the United Kingdom.

    • Same-day delivery is available for orders placed before the daily cut-off time (subject to availability).

    • Accurate delivery details must be provided. We are not responsible for failed deliveries due to incorrect or incomplete information.

5. Cancellations

    • Orders can be cancelled up to 24 hours before the scheduled delivery time for a full refund.

    • Same-day or next-day orders cannot be cancelled once prepared or dispatched.

6. Refunds & Returns

    • Please refer to our Refund and Returns Policy for full details.

    • Refunds may be granted in cases of damaged, incorrect, or undelivered items (with valid proof provided within 24 hours of delivery).

7. Intellectual Property

    • All website content, including text, images, logos, and graphics, is the property of Flownovas and protected by copyright laws.

    • You may not reproduce, modify, or distribute any content without prior written consent.

8. Privacy

    • Please review our Privacy Policy for information on how we collect and use your data.

9. Contact Information

If you have questions regarding these Terms, please contact us at:
📧 contact@flownovas.xyz
📞 +44 079 0629 8259