Payment Policy

Last updated: July 4, 2025

At Flownovas, we prioritize a secure, smooth, and convenient shopping experience for all customers. This Payment Policy outlines the accepted payment methods, transaction process, and relevant terms when purchasing floral products from our store.

1. Accepted Payment Methods

We accept the following forms of payment:

    • Credit/Debit Cards: Visa, MasterCard, American Express, Discover

    • Digital Wallets: Apple Pay, Google Pay

    • PayPal

    • Bank Transfer (for bulk/custom orders – contact us directly)

All transactions are processed in GBP (£ – British Pound Sterling).

2. Payment Security

Your payment security is extremely important to us. Our website uses industry-standard SSL (Secure Socket Layer) encryption to protect all personal and financial data. Payments are processed through trusted and PCI-compliant payment gateways.

We do not store any card details or sensitive financial information on our servers.

3. Payment Timing

    • Online Orders: Full payment is required at checkout to confirm your flower order and initiate preparation.

    • Custom/Bulk Orders: A 50% deposit may be required to begin the order. The remaining balance must be cleared before dispatch.

4. Failed or Declined Payments

If a payment is declined or fails, your order will not be processed. You will be notified immediately and asked to retry or use an alternative method.

For assistance with payment issues, contact us directly via:

5. Invoice & Confirmation

After successful payment, you will receive an order confirmation email containing your invoice, order details, and expected delivery time. Please check your inbox (and spam folder) after placing the order.